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Regulatory

Compliance & Trust

Last updated May 2026

MedOasis operates as a regulated medication sourcing platform within Nigeria. Every vendor, transaction, and delivery on our platform is structured around the country's pharmaceutical and consumer-protection frameworks.

NAFDAC alignment

  • Only NAFDAC-registered medicines may be listed on MedOasis.
  • Listings are checked against the NAFDAC Greenbook of approved products.
  • Suspected counterfeits are reported to NAFDAC's Investigation & Enforcement Directorate.

PCN Alignment

  • Vendors must hold a valid premises licence from the Pharmacists Council of Nigeria (PCN).
  • Dispensing of prescription-only medicines is supervised by a registered pharmacist.
  • Unregistered patent-medicine vendors are excluded from controlled categories.

Consumer protection

  • MedOasis payment assurance ensures buyers are never out of pocket for medicines they did not receive.
  • Refund and replacement policies follow the Federal Competition and Consumer Protection Act (FCCPA).

Reporting concerns

Suspect a fake medicine or unsafe vendor? Email compliance@medoasishealth.ng. We action reports within 24 hours.